Home > FAQs

How to remove the burnt smell from your hair?

“I used a friend's curling iron the other day, and it was really hot, and now my hair smells really odd and unpleasant. I've washed it several times ...

The different motor type of hair clipper

When you’re choosing your next clipper or trimmer, How do you decide the type of motor you should purchase?Thethree types of hair clipper motors pivo...

What is CE certificate?

As a sales consultant for hair electrical styling tools, one of the frequently asked questions by my European clients is “ Do you have CE”? CE certi...

Hair Length

What’s my hair length? Find theright words for your length! Here is a very handy hair length chart to showthe most common hair lengths. The Short Len...

What is PTC heater and how does it work?

What is PTC heaterand how does it work? PTC heater is called Positive Temperature Coefficient which is a unique technolog replaces the traditional hea...

Is your appliance dual voltage?

One of the main reasons for the popularity of dual voltage is that they are great for travel. Whether you are in Germany or in US, you can use a flat ...


    MCH vs PTC People in this hair tools industry must have to know what is MCH and what is PTC, because this decide the heat your machine can get...

What is anodized plate on hair straighteners and what are the properties of it?

Last week, one of my regular client(hair tool brand holder in UAE) asked me these questions. I suggested him to choose the anodized plates hair straig...

How to classify your hair with FIA system?

Being knowledgeable of your hair type is a good start to knowing how to take care of your hair. “I got a haircut and was told it's Fia 2C. I want to...

How to treat a curling iron burn

Heating hair tools usually make our lives much easier — a few strokes of a flat iron or twists of a curling iron and your desired' do is achieved. Bu...
Contact Us
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1.How can I place order with FBT?                                       
A: You can contact the sales consultant by email or call. Or just leave a message on the website, we will contact you ASAP.

You can choose one design/several designs to start business.

You can get all product details from our sales consultant and get a sample to check the quality.

2.How can I pay you?                                
A: After you confirm our PI,payment terms are 30% deposit in advance, 70% balance payment before shipment by T/T (China Construction Bank and HSBC bank) and Paypal. Please kindly be noted that we only request you to pay to our company bank account which is verified on our website, please do not pay to other accounts and avoid frauds.


3.What are the certifications do you have?

A: Most of our products are up to the International Security Approbation Stansard, including CCC, CE(LVD, EMC, EMF), cETLus, CB, KTL, PSE, TISI, Rhos, Reach, SAA.


4.What is your MOQ?

A: For items we have in stock, with FBT logo and FBT box, no MOQ, only a minimum order amount (MOA) of USD 2000,00 is required. Mixed order is available.

If you want to customize all the details, with your own brand name, MOQ is 1000pcs


5.What is the production lead time and sample lead time?

A: Sample lead time: 3-12 days

Production lead time: Normally, it takes 30-40 days after we have received the deposit and all production details are confirmed.


6.What are the kind of delivery

A: Air shipment, sea shipment, or by DHL, Fedex, EMS, UPS


7.Can you please send me more information about the warranty on these hair straighteners

A: According to our warranty policy, FBT gives clients 2 years warranty for PTC product and 1 year warranty for MCH product starting from the day goods out of factory.

FBT is a well-managed manufacturer controlled by ISO 9001in the attachment). Our one-stop facilities from designing, molding, injection, assembly to inspection and packing make our products are well controlled all inside our factory. We have 4 procedures of strict checking for unfinished products on production line. Moreover, we do 100% quality testing and testing-before-shipment according to AQL-105E.

Attached please also find the pictures of bulk hair tools we made for other clients for your kind reference.

8.How do you conduct your product test?

A: We conduct strict quality control and laboratory test on every item, including the swivel cord test, 100,000 times, plate testing 100000 times and other tests such as Push test(10KG) and sweat corrosion test (2hrs).


9.How much cost for opening the new mold and how long for the working sample?

 Let's talk in emails or face in face.

10.What documents or files should we provide for new project?

A: 3D file is necessary for opening, or you can send one sample for reference. If you can’t drawing the 3D file , our designer can do it and send you for confirmation.


For more detail information, please check our OEM process.


11.Why choose us?

Experienced: We have long-term experiences(11 years) in the hair tools manufacturing business since 2005, growing up together with a lot of hair tool brands, beauty supplies, hair salon chain stores and salon supplies clients.

High quality: FBT has strict quality control system, we have good reputation in the market.

Good service: We are dedicated to our customers and take every business seriously.

Our sales consultants are well-trained, fluent in English speaking and writing, professional about the hair straighteners and hair curlers.

We will take care of your inquiries and emails in 24hrs, we give our clients timely response.

Innovation and Development: FBT focus on new product development and innovation. With our own R & D department, we launch new models every season and a lot of our items have got the Chinese and international patents. The F601HB hair straightener we design and made has won the championship of the professional “ Salon star” in March, 2013.