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How does your factory do regarding quality control in work?
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Quality is priority! Every worker keeps the quality controllling from the very beginning to the very end:
1)All raw material we used are environmental-friendly.
2) Skillful workers care every detail in handling the producing and packing process.
3) Quality Control Department is specially responsible for quality checking in each process.
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what about the lead time for mass production?
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It will take about 45-60days for mass production after deposit received and all the details confirmed.
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Can I make my own brand color?
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YES. You can tell us the pantone No. or send us color sample chip. We can do any spay shinny effect color or water transfer color.
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How can l get a sample to check your quality?
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Sample fee will be paid by buyer, but it will refund after placing an order with us. It usually takes 7-10days to have the samples ready.
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When can l get the quotation?
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We will reply you in the first time within 24 hours. If it is an emergency, just call +86 13823651633
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Can I have my own customized product?
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Yes, you can customize for color, logo, design, package, carton mark, etc. as long as your order quantity is 1000pcs more.
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Are you a factory or trading company?
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We are a Chinese factory manufacturing hair tools for 16 years.
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Why choose us?
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Experienced: We have long-term experiences(11 years) in the hair tools manufacturing business since 2004, growing up together with a lot of hair tool brands, beauty supplies, hair salon chain stores and salon supplies clients.
High quality: FBT has strict quality control system, we have good reputation in the market.
Good service: We are dedicated to our customers and take every business seriously.
Our sales consultants are well-trained, fluent in English speaking and writing, professional about the hair straighteners and hair curlers.
We will take care of your inquiries and emails in 24hrs, we give our clients timely response.
Innovation and Development: FBT focus on new product development and innovation. With our own R & D department, we launch new models every season and a lot of our items have got the Chinese and international patents. The F601HB hair straightener we design and made has won the championship of the professional “ Salon star” in March, 2013.
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What documents or files should we provide for new project?
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3D file is necessary for opening, or you can send one sample for reference. If you can’t drawing the 3D file , our designer can do it and send you for confirmation.
For more detail information, please check our OEM process.
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How much cost for opening the new mold and how long for the working sample?
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Let's talk via emails or face to face
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How do you conduct your product test?
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A: We conduct strict quality control and laboratory test on every item, including the swivel cord test, 100,000 times, plate testing 100000 times and other tests such as Push test(10KG) and sweat corrosion test (2hrs).
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Can you please tell me more about the warranty on hair straighteners?
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A: According to our warranty policy, FBT gives clients 2 years warranty for PTC product and 1 year warranty for MCH product starting from the day goods out of factory.
FBT is a well-managed manufacturer controlled by ISO 9001(in the attachment). Our one-stop facilities from designing, molding, injection, assembly to inspection and packing make our products are well controlled all inside our factory. We have 4 procedures of strictchecking for unfinished products on production line. Moreover, we do 100% quality testing and testing-before-shipment according to AQL-105E.
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What are the kind of delivery?
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A: Air shipment, sea shipment, or by DHL, Fedex, EMS, UPS
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How can I place order with FBT?
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A: You can contact the sales consultant by email or call. Or just leave a message on the website, we will contact you ASAP.
You can choose one design/several designs to start business.
You can get all product details from our sales consultant and get a sample to check the quality.
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How can I pay you?
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A: After you confirm our PI,payment terms are 30% deposit in advance, 70% balance payment before shipment by T/T (China Construction Bank and HSBC bank) and Paypal. Please kindly be noted that we only request you to pay to our company bank account which is verified on our website, please do not pay to other accounts and avoid frauds.
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What certifications do you have?
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A: Most of our products are up to the International Security Approbation Standard, including CCC, CE(LVD, EMC, EMF), cETLus, CB, KTL, PSE, TISI, Rhos, Reach, SAA.
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What is your MOQ?
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A: For items we have in stock, with FBT logo and FBT box, no MOQ, only a minimum order amount (MOA) of USD 2000,00 is required. Mixed order is available.
If you want to customize all the details, with your own brand name, MOQ is 1000pcs
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What is the production lead time and sample lead time?
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A: Sample lead time: 3-12 days
Production lead time: Normally, it takes 30-40 days after we have received the deposit and all production details are confirmed.